{"id":4695,"date":"2016-12-12T11:20:46","date_gmt":"2016-12-12T11:20:46","guid":{"rendered":"http:\/\/iamaw16.ca\/?p=4695"},"modified":"2016-12-12T11:23:28","modified_gmt":"2016-12-12T11:23:28","slug":"urgent-support-workers-who-face-abuse-on-the-job","status":"publish","type":"post","link":"https:\/\/iamaw16.ca\/?p=4695","title":{"rendered":"Urgent: Support Workers Who Face Abuse On The Job"},"content":{"rendered":"

Support Workers Who Face Abuse On The Job<\/strong><\/h1>\n

Did you know that over 175,000 people in Canada work in call centres, including over 10,000 Steelworker members?<\/p>\n

They take calls from customers, day in and day out. They answer questions about billing. They provide technical support over the phone. They help find the best deals for customers and their needs.\u00a0But despite all of that, they are often subjected to verbal abuse, harassment, racism and violent words from customers?<\/p>\n

Walter\u00a0you’ve taken action in the past to support workers, please watch and support call centre workers:<\/a><\/strong><\/p>\n